Practice calls that sound like your customers.
Reps practice live calls with AI callers built from your own recordings. Practice and real calls are scored on your playbook, so everyone knows what to work on next.
Pilots are free: 60 practice minutes, up to $25 of AI use a month, no card needed.
Talk to a practice caller
Up to 3 minutes, no sign-up. You'll need a microphone.
Your rep would get a scorecard here
In RingSpar every practice call is scored against your own playbook: each step, what was said, and what to try next time.
Every call gets a scorecard like this
Each step of your playbook, the points it earned, and the exact words that earned them.
Your steps, your points
The rubric comes from your playbook. You approve it before anything is scored.
Linked to the words
Select a step and the transcript shows the line that earned it.
What to do next time
Every scorecard ends with what to improve and the part of the playbook it comes from.
How it works
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1
Practice from your own calls
We build practice callers from your recordings, with the questions, objections and moods your team actually hears. Reps talk to them out loud in the browser.
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2
Scored on your own playbook
Upload the playbook you already use. RingSpar drafts a scoring rubric, you approve it, and every call is scored against it.
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3
Real calls show what to drill next
Real calls are scored the same way. When a rep keeps missing a step, assign practice on that step and watch the real-call score.
For sales, service and support teams
You define what a good call is. RingSpar trains to it and checks for it.
Sales
Discovery, price objections and asking for the next step without rushing it.
A good callends with a dated next step.Account management
Renewals and check-ins with customers who already know you and have options.
A good callfinds out what changed before talking about the contract.Customer support
Clear, accurate answers with a calm customer at the end of the call.
A good callis resolved the first time, with the right follow-up.Claims and intake
Collecting the right details, explaining what happens next and staying inside the rules.
A good callis complete, compliant and easy for the caller.Works with your phone system
RingSpar reads your calls. It never places them or changes your settings.
Aircall
Calls and recordings come in automatically. RingSpar only reads them.
RingCentral and others
Tell us what you use. We connect it with you as part of setup.
Upload recordings
Upload recordings from any system and they're scored the same way.
Set up in four steps
Plan on about a week from sign-up to your team's first scored practice call. The longest part is connecting your phone system, and we do that with you.
Upload your playbook
Your call guide, scripts or training notes. We draft a scoring rubric from it.
About 15 minutesConnect your calls
Connect your phone system or upload a few recordings. Practice callers are built from them.
We do this with youApprove the scoring
Read the draft rubric, adjust the steps and points, and approve it.
About 30 minutesInvite your team
Reps sign in from their invite and take their first practice call.
A few minutes
Call recordings are sensitive
We treat them that way, and here is exactly how we handle them. Read how we handle your data
Read-only connections
RingSpar reads calls from your phone system. It doesn't place calls, change settings or delete anything.
Separate and encrypted
Each company's data is kept separate. Phone system credentials are stored encrypted.
Not used to train AI models
Under their standard API terms, our AI providers don't use your data to train their models.
No voice cloning
Practice callers use stock AI voices. We never copy the voice of a customer or anyone on your team.
Three packages
You pay for the people who use it. We set the exact price with you on a short call. See pricing
Training
Practice callers and scored practice for new hires.
Per new hire
Monitoring
Every real call scored on your playbook, with a team view.
Per rep, per month
Monitoring + coaching
Training and Monitoring, plus practice assigned from real-call gaps.
Per rep, per month
Or ask for a free pilot with your own team: 60 practice minutes, no card needed.
Questions
Do the callers really sound like real customers?
The quickest way to judge is to hear one. Callers are built from your own calls, so they ask your customers' questions, push back the way they do and go off script. Calls run in real time and sound like a phone line.
What happens to our call recordings?
They're used to build your practice callers and score your team's calls, and nothing else. Recordings are deleted after 13 months by default, and we delete your data on request. More on security and data.
Will reps actually use it?
Practice calls are short, happen in the browser and are scored straight away, so reps see what to fix while the call is fresh. Managers can assign a caller with a note and see who has practiced.
How long does setup take?
Plan on about a week to your team's first scored practice call. Uploading the playbook and approving the scoring take about an hour between them. Connecting the phone system takes longer, and we do it with you.
How is it priced?
Training is priced per new hire. Monitoring and Monitoring + coaching are priced per rep, per month. We set the exact price after a short consult, and a pilot lets you try it with your own team first. See pricing.
Which languages does it support?
English and Spanish today. Each team practices and is scored in its own language.
Better phone calls. Better business.
Start a pilot with your own team, or talk to us about rolling it out.